Description

PagerDuty: From Incident Alerts To Autonomous Operations—A Platform Evolution Underway!

PagerDuty reported fourth-quarter and full-year fiscal 2026 results highlighted by its first full year of GAAP profitability and steady operational progress. Annual recurring revenue ended at about $499 million, with 1% year-over-year growth in Q4 and 5% growth for the full year. Quarterly revenue reached $125 million, up 3% and above guidance. Non-GAAP operating margin expanded to 24% in Q4 and about 25% for the full year, improving by nearly 700 basis points due to cost discipline, structural efficiencies, and AI-related enhancements. A central strategic priority in FY 2026 was deepening exposure to larger enterprise customers. Customers contributing more than $1 million in ARR rose 10% year over year to 79, while those above $100,000 ARR increased 1% to 861. These higher-value customers now account for 72% of total ARR, reflecting a deliberate focus on larger, stickier accounts.