Description

RingCentral’s Silent Growth Opportunity: 6,000 Channel Partners Could Expand AI Adoption!

RingCentral, Inc. reported third-quarter fiscal 26 results that exceeded guidance, with subscription and total revenues growing approximately 6% year over year. The company highlighted strong momentum in its AI portfolio, particularly its agentic Voice AI products, which have seen rapid adoption. RingCentral AI now represents about 15% of total annual recurring revenue (ARR), doubling year over year to over $400 million, and is associated with higher average revenue per user (ARPU) and net retention above 100%. The company’s AI offerings—AIR (AI Receptionist), ACE (AI Conversation Expert), and CEB (Customer Engagement Business)—continue to expand their customer bases, contributing to a growing share of revenue and platform stickiness. Financially, RingCentral achieved record GAAP and non-GAAP operating margins, with non-GAAP operating margin increasing to 24.7%, and GAAP operating margin reaching 8%. Gross margins remained strong above 80%, including on AI products.