Enterprise software as a sector has gone through a rough patch over the past few months with strong corrections taking place after an unprecedented performance in 2020. Zendesk has been no exception to this rule but it is worth mentioning that the company has been among the least hit stocks. Zendesk is one of the most renowned players in customer service software and powers a large number of helpdesks and IT service centers across the globe. The company’s growth has shown signs of saturation in the past few quarters and the management is trying its level best to get back its earlier growth levels. They have been attempting to expand their addressable market through the new CRM offering called Sunshine, which puts Zendesk directly in the same market as rival Salesforce (CRM). However, the materiality of the impact of Sunshine on Zendesk’s financials is to be seen.
Our Report Structure:
⦁ Company Overview
⦁ Investment Thesis
⦁ Key Drivers
⦁ Historical Quarterly Statement Analysis – Income Statement & Cash Flows
⦁ Historical Quarterly Balance Sheet Analysis
⦁ Historical Annual Financial Statement Analysis
⦁ Analysis Of Key Financial Ratios
⦁ Financial Forecasts For 3 Years
⦁ Forecasting The Capital Structure & Net Debt
⦁ Discounted Cash Flow Valuation
⦁ Trading Multiples
⦁ Key Risks
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