Zendesk Inc


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SKU: ZEN Category:


Zendesk is among the market leaders in the CRM space and has continued to experience strong demand from customers during the course of 2020. The demand spike was largely from customers within the e-commerce domain, a sector which has been particularly booming as a result of the COVID-19 pandemic. The company has crossed the $1 billion revenue milestone and should have a robust 2021 after a potential recovery in the travel and hospitality industries after the extensive roll-out of vaccines and Operation Warp Speed. The management believes that after the pandemic, the corporates have drastically changes their ways doing business and are keenly interested in deploying solutions that enable the smooth flow of operations without undertaking enormous investments in private IT projects. This is why Zendesk’s enhanced and diverse ecosystem of ready-to-use apps and integrations is bound to benefit in 2021 from this trend. The company has already acquired more than 170,000 paid customer accounts across the globe and the management is optimistic about tripling the top-line over the next five years. Hence, we are highly optimistic about Zendesk’s future.

Our Report Structure:

⦁ Company Overview
⦁ Investment Thesis
⦁ Key Drivers
⦁ Historical Quarterly Statement Analysis – Income Statement & Cash Flows
⦁ Historical Quarterly Balance Sheet Analysis
⦁ Historical Annual Financial Statement Analysis
⦁ Analysis Of Key Financial Ratios
⦁ Financial Forecasts For 3 Years
⦁ Forecasting The Capital Structure & Net Debt
⦁ Discounted Cash Flow Valuation
⦁ Trading Multiples
⦁ Key Risks
⦁ Disclosures

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