Zendesk Inc

$39.00

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SKU: ZEN Category:

Description

Zendesk has accelerated its revenues by 29% this quarter and witnessed a solid growth in bookings and RPO driven by strong increases in sales to Enterprise customers and the continued adoption of Zendesk Suite. The company failed to meet market expectations given the tough comps from 2020. Nowadays, many people are trying to reach customer service through new channels like social messaging chat. As a result, over 8,000 customers use the Zendesk Suite, a messaging-centric, radically easy customer service solution and this has become one of the major growth drivers. While the performance of Zendesk’s business has never been stronger, the management has given a conservative guidance on account of the extraordinary performance in 2020 being used as a point of comparison by market participants. This is the reason why the stock has witnessed a strong correction. There is also the threat of smaller software players from China and other markets pushing their products at ridiculously low prices through public clouds like AWS and Azure to attract enterprise clients looking for low-cost solutions. We give the stock a ‘Hold’ rating with a revised target price.

Our Report Structure:

⦁ Company Overview
⦁ Investment Thesis
⦁ Key Drivers
⦁ Historical Quarterly Statement Analysis – Income Statement & Cash Flows
⦁ Historical Quarterly Balance Sheet Analysis
⦁ Historical Annual Financial Statement Analysis
⦁ Analysis Of Key Financial Ratios
⦁ Financial Forecasts For 3 Years
⦁ Forecasting The Capital Structure & Net Debt
⦁ Discounted Cash Flow Valuation
⦁ Trading Multiples
⦁ Key Risks
⦁ Disclosures

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