TriNet Group Goes All-In On AI to Slash Costs But Will It Lead To Margin Expansion? 

TriNet, a company specializing in human resources solutions for small and medium-sized businesses (SMBs), recently discussed its fourth-quarter 2024 financial performance, medium-term strategy, and 2025 outlook. The company’s results highlight both strengths and challenges in its current market environment. On the positive side, TriNet has a strong market position, serving over 15,000 PEO customers and 360,000 worksite employees. It is recognized as a premium brand, offering a comprehensive set of benefits and HR outsourcing services that are highly valued by its SMB clients. Despite a challenging economic backdrop characterized by low SMB hiring, high interest rates, and elevated healthcare costs, TriNet maintained a high customer retention rate in 2024.