C.H. Robinson Worldwide: Will Its  Push Towards Innovative, Cutting-Edge Technology Yield Dividends?

In the first quarter of 2024, C.H. Robinson implemented a new operating model based on lean methodology, aiming to improve execution, decision-making, and accountability across the business. This shift resulted in better pricing and capacity procurement efforts, thus improving optimization of volume and adjusted gross profit per truckload. The company saw improved operational discipline and decision-making based on data, fostering a healthier work culture with a focus on continuous improvement.